Stakeholder Engagement
Hwang Chang General Contractor identifies six key stakeholder groups—clients, investors, employees, local communities, suppliers, and government agencies—in accordance with the AA1000 Stakeholder Engagement Standard (AA1000 SES).
Through a systematic stakeholder engagement process, the Company identifies key sustainability issues and stakeholder concerns that serve as the basis for sustainability reporting and information disclosure.
Hwang Chang places great importance on maintaining effective communication and engagement with stakeholders. Through ESG-related disclosures, annual reports, financial reports, and other public communications, the Company shares its performance and achievements in corporate governance, environmental stewardship, and social responsibility, demonstrating its commitment to sustainable development.
Material Topic Management
| Stakeholder |
Significance to the Company |
Key Concerns |
Frequency of Engagement |
2024 Implementation Status |
| Clients |
We are committed to meeting our clients' expectations with dedication and professionalism, approaching every project with the utmost rigor to deliver quality construction and build a strong reputation for excellence. |
Customer satisfaction
Project quality and reliability |
Telephone communication (Irregularly )
Professional consultations and assessments (Irregularly)
Project briefings (regular) and meetings (Irregularly)
Dedicated service mailbox and hotline (Irregularly)
|
Operated a public construction supervision hotline to monitor construction safety and quality
Completed annual customer satisfaction surveys |
| Investors |
Hwang Chang is committed to enhancing operational performance and creating long-term value for shareholders. |
Financial Performance
Corporate Governance |
Annual General Shareholders' Meeting (once per year)
Investor Conferences / Investor Briefings (Irregularly) |
Regular disclosure of financial and operational information through the Investor Relations section of the Company website
Convened the Annual General Shareholders' Meeting and reported operating performance and business results |
| Employees |
Employees are the foundation of the Company. Hwang Chang is committed to a safe, healthy, and equal workplace for employee growth and development.。 |
Employee rights
Education and training
Employee welfare and benefits |
Employee Portal (EIP): real-time updates
Performance and salary review: twice per year
Training programs: at least monthly
Welfare and benefit updates: at least monthly |
Conducted regular employee health examinations
Organized health promotion activities |
| Local communities |
Hwang Chang is committed to minimizing disruptions and maintaining positive relationships with neighboring residents. |
Community engagement
Community care activities
Minimizing impacts on nearby businesses and residents |
Community visits and communication before construction
Meetings with village/community leaders (2–3 times per year) |
Maintained communication with local community leaders
Conducted neighborhood engagement and community activities
Promoted community relations and goodwill programs |
| Suppliers |
Suppliers are valued as important partners in ensuring construction safety and quality. |
Supplier management
Product and service quality |
Supplier evaluations (annually)
Supplier meetings (Irregularly)
Two-way communication via telephone and email (Irregularly) |
Conducted regular review meetings
Established supplier evaluation mechanisms |
| Government agencies |
The Company is committed to regulatory compliance and responsible operations. |
Regulatory compliance
Occupational health and safety
Risk management
Labor relations |
Official correspondence (Irregularly)
Telephone communication (Irregularly)
In-person meetings (Irregularly)
Government briefings and seminars (Irregularly) |
Completed required regulatory filings
Maintained communication with government authorities
Participated in government seminars and briefings |
Material Topic Managemen
In line with the GRI Standards and the spirit of sustainability disclosure practices, the Company continuously reviews the appropriateness and relevance of its material topics. The 2024 Sustainability Report continues the identification process established in the prior year based on the GRI (2021) Standards, and an internal reassessment was conducted this year to confirm whether the material topics remain representative and responsive.
The process consists of three steps:
1. Identification Process
Continuous Monitoring of Stakeholder Issues
The Company continuously tracks stakeholder concerns based on the daily operations and external interactions of each unit, with departments reporting on their communication activities to serve as a reference for issue monitoring. Drawing on the identification results from the previous year, the AA1000 SES principles, and the Company's actual organizational structure, six core stakeholder groups were confirmed: clients, investors, employees, local communities, suppliers, and government agencies.
2. Sustainability Topic Relevance and Completeness
This year, members of the sustainability report team, together with external consultants, comprehensively reviewed the 17 previously identified sustainability topics based on the GRI Standards, SDGs, domestic and international policy trends, construction industry issues, and the Company's operational strategy. Following comprehensive analysis, it was confirmed that the existing topics continue to cover the organization's key impact areas, remain persistent and representative, and adequately respond to the expectations of internal and external stakeholders. Accordingly, no adjustments were made to the materiality ranking, and no new topics were added this year.
3. Confirming Material Topic Stability and Continuing Disclosure of Management Actions
The 2024 Sustainability Report continues the six material topics established in 2023, and continues to disclose the management approach, progress targets, and implementation results for each topic, responding to stakeholder concerns through concrete actions and ensuring that information disclosure remains transparent and consistent.
Ranking of Material Topics Based on Impact
Material Topics / GRI Mapping
| Corresponding Report Sections |
Material Topics |
Significance to Hwang Chang |
Value Chain Impact Boundary
● Direct Impact
○Enabling Impact
|
Corresponding SDGs
|
Corresponding GRI Standards |
| Upstream |
HCGC |
downstream |
| Professional Governance & Strategic Planning |
Integrity & Governance |
Hwang Chang operates in compliance with laws and upholds business integrity as its core principle. |
○ |
● |
○ |
 |
205Anti-corruption |
| Professional Governance & Strategic Planning |
Risk Management |
A comprehensive risk management system ensures safe and reliable construction operations. |
● |
● |
● |
|
Custom Material Topics |
| Value Creatio |
Quality & Green Construction |
Hwang Chang enhances construction quality and promotes green building practices. |
|
● |
● |
 |
Custom Material Topics |
| Employee Care |
Occupational Safety |
Employee safety is the top priority at all construction sites. |
|
● |
○ |
 |
GRI 403 Occupational Health and Safety |
| Sustainable Circularity |
Greenhouse Gas Emissions |
The Company promotes energy efficiency and carbon reduction through green construction. |
○ |
● |
|
 |
GRI 305 Emissions |
| Employee Care |
Talent Development |
The Company focuses on talent development and workforce sustainability. |
|
● |
|
 |
GRI 401 – Employment
GRI 404 – Training and Education |
Stakeholder relation Contact：
| Stakeholder |
Contact Person |
| Investors |
Ms.Kuan | pr@hcgc.com.tw |
| Employee |
Mr. Hwa | rickhua@hcgc.com.tw |
| Clients |
Mr. Lin | ccb.bc01@hcgc.com.tw |
| Suppliers |
Mr. Hsu | busn@hcgc.com.tw |
| Local communities |
Project Site Managers |
Online Contact Form
